Tag Archives: happy customer

We received a lovely email from a postal jewellery repair customer

“I was dubious about sending my treasured ring away to a company I had found on the internet but the quotes to replace the diamond in my eternity ring locally had been too expensive.

I posted my jewellery by recorded delivery Friday 4.30pm I received an email with a repair quote (at 30% cheaper than other quotes) 10.30am the next day (this had taken two other jewelers 3 weeks to do) I agreed and paid for the work to be done.

I received my ring back on Thursday I was delighted with the results and would recommend the Jewellery Doctor to anyone.”

view more customer reviews here


jewellery doctor review


Custom Made Eternity Ring = happy customer

Customer wanted an amethyst and diamond eternity ring to match her engagement and wedding rings.

After discussions with our jeweller Sarah, the customer decided on a custom made white gold band with 4 diamonds and 4 amethysts.

We ordered in stones to match existing amethysts in the engagement ring and they were perfect. The stones were set in the eternity ring with a rubover setting, buffed, polished and rhodium plated the ring.

The customer popped into shop this week to thank Sarah personally as she was so
with her new eternity ring. Fab!

amethyst engagement ring


Last minute holiday packing emergency?

Customer was going on holiday in 3 days, wanted to propose to his girlfriend and needed an engagement ring.  The ring he selected needed to be resized, not a problem for the JD team.  Customer popped back the next day and all sorted ready for the proposal.

We also offer a 1 hour repair service if you really need items repaired in a hurry.


Received a lovely email from customer.

“WOW! Just had my ring back, you’ve done an amazing job, its beautiful thank you so much.

You have made me a very happy girl! now me and my partner can get engaged with the ring i wanted.

The whole process has been so fast and the quality of the work is incredible A***.

I would defiantly recommend you to anyone who wants any jewellery repairs.   Thank you once more. EW”



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